On-Demand Services
Our experienced and qualified technicians will quickly respond and fulfill the requirements of your customers’ on-site installation and repair needs. Partnering with FieldStar IT will give you the ability to handle all kinds of on-de-mand needs from hardware and software break/fix and repair to complete nationwide deployment programs for rollouts and technology upgrades. And, these on-demand IT services are easy to schedule through FieldStar IT’s part-ner-friendly online ordering system.
Important Benefits for You and Your Customer
Requesting services is a few clicks away with our easy-to-use on-line system. Or, call and speak to our highly trained customer service representatives.
Web based portal for easy ticket entry 24/7
Planning in advance is not a prerequisite for working with FieldStar IT. One-day notice is all we need and for a modest additional fee. FieldStar IT can respond to your customer’s request within 4 hours.
Fixed-price services. No monthly retainer
There are no hidden costs with FieldStar IT. All services are delivered at a low, fixed-price per scheduled event. Use as needed, once in a while or on a regular-ly scheduled program.
A Comprehensive Suite of On-demand Services
- Nationwide installations and repairs – servers, network, desktops, laptops
- Nationwide Point of Sale (POS) support-install and break/fix
- Nationwide printer services – install and break/fix
- Nationwide technology refreshes and rollouts
- Branch offices support nationwide—networking to printer onsite support
- Mobile user support – when and where they need it
- Nationwide break/fix and deployment services to support customers outside your service area
- Micro staffing
- Meet service levels on nationwide IT contracts and service calls
- Fill in for resources that are out sick, on vacation and on long-term projects
- 98% coverage with at least 1 tech within 25 miles of the zip code
About Us
We will customize and design our business support services for your business needs and structure.